22Bet is an ever-growing online betting site in India. Thousands of people place their trust in 22Bet to place their bets on various sporting events and casino games each day.
Some of the advantages of 22Bet are a massive sportsbook and a wide variety of payment and withdrawal methods. Another feature of 22Bet and a massive reason for their popularity is the brilliant customer support they offer to the users.
In this detailed write-up, we will explain how to get in touch with the 22Bet customer support team.
Available Customer Support Channels at 22Bet
There are two primary ways in which you can get in touch with the customer support team at 22Bet. They are through different email ids and the live chat option. There is also the option of reaching out to them via a contact form on the website.
There are a variety of different email ids at 22Bet that you can reach out to, depending on the nature of your query. Make sure to send an email to the correct email address to get the fastest response.
They 22Bet customer support email IDs are:
- General customer service: [email protected]
- Security-related queries: [email protected]
- Privacy: [email protected]
- Comments and complaints: [email protected]
- Payment queries: [email protected]
- KYC-related queries: [email protected]
22bet also has a customer form on their website that will require you to enter your name, email address, and message in their comment box. In the comment box, you can add your complaints or queries and then hit send by accepting their terms and conditions.
There is also a Live Chat option available which is 24/7 in nature and remains the quickest way to get your issues solved.
If you want to send any documentation or screenshot of your queries, email still remains the best option, though it isn’t the quickest. Via mail, you can attach screenshots of all the issues you are facing and can write a detailed explanation to explain the issues that need to be resolved. Live Chat and especially contact form may not be the best solution, as there is no option to attach a file in the customer form customer support option.
Unfortunately, there is no phone number listed on 22bet and hence communicating with them via phone is not an option. This is perhaps the biggest negative point about 22Bet’s customer support team.
In case you are looking for answers to general queries on 22Bet, we have you covered in some of our beginner guides. You can find step by step explanations of registration, deposits, withdrawals and much more through the links below.
- How to register at 22Bet?
- How to deposit at 22Bet?
- How to withdraw at 22Bet?
- Is 22Bet legal?
- Can you trust 22Bet?
Opening Hours of Customer Support Channels
There are only two ways to communicate with 22Bet as mentioned above – Live Chat and email. Email is not the quickest form of communication but Live Chat certainly is. You can get in touch with a 22Bet customer support member at any time of the day with the help of Live Chat.
The Live Chat function there is available 24/7 and 365 days a year. So there are no opening or closing hours for the Live Chat on 22Bet.
When it comes to email support, you can also reach out at any time of the day. Please note that the response time may be a bit longer and you will receive your reply during regular business hours in India.
In terms of response times, the Live Chat option on 22bet is almost instant in nature and will respond to any of your queries within a matter of seconds or minutes.
In response to your mail queries or queries through the customer form, 22Bet strives to get in touch with you within 24 hours after you have sent the mail. The resolution time of your complaint will generally depend on the complexity of the issue.
Available Languages at 22Bet Customer Support
The two main languages available in terms of customer support through Live Chat on 22Bet are English and Hindi.
While English is available on most of the online bookmakers in India, the fact that 22Bet offers Hindi customer support is a huge advantage. You can change your account to Hindi and talk to the customer support agents in Hindi as well.
Do note that the response time for Hindi queries may be slightly longer, as not all customer support agents are well-versed in the language.