If you're a user of Betway, a prominent sports betting site in India, modifying your personal information is a manageable process, although it requires specific steps. Once you've successfully registered on Betway, accessing your profile and altering various details is done through the settings option after logging in. This can help you to make necessary updates to your account.
However, for changes involving sensitive personal or account details, a different approach is needed. Connecting with a customer service representative becomes necessary to make these changes. The Live Chat feature offers a convenient means of communicating your requirements. Alternatively, you can send an email to [email protected].
On this page, we will explain to you in detail how to change personal details on Betway such as username, language, password and more.
So what are you waiting for? Just continue reading and this article will solve all your doubts.
How to Change the Language at Betway?
Adjusting the language on your Betway account is a very easy process that allows you to customize your experience beyond the default English setting.
To change your Betway account to Hindi follow these simple steps:
- Open the website or Betway app and log in to your account
- Once inside the platform, locate the menu icon. A trio of horizontal lines is positioned at the upper left corner of the screen. Tap this icon
- A dropdown options menu will appear on your screen. From this list, select the My Account option
- Inside the My Account section, find and click on Settings
- You'll now find yourself on the settings page. Locate Language situated at the menu's end
- Click on the Language field, which defaults to English, to open the dropdown menu
- Choose Hindi from the dropdown menu
The available languages on Betway are English, Hindi, German, Spanish, Italian, Portuguese and many more European languages.
How to Change Currency at Betway?
Betway stands out as a global betting platform that recognizes the importance of offering the flexibility to switch currencies. Unlike some platforms that do not allow you to change your currency, Betway gives you an option to adapt the currency to your preference.
To change currency, log in and go to the payment options section in your account. There you can select the currency in which you will make the deposits on your account. You can choose from 11 currencies, including INR, USD, EUR, GBP, etc.
Should any queries or uncertainties arise during this process, Betway's customer service stands ready to provide guidance and assistance. You can find all the contact details on our Betway customer support page.
How to Change my Name?
Usually, Betway doesn't allow you to change your name since it's essential for your registered name to match the one on your official ID. However, if you have by mistake had a typo with your, speak to Betway’s Live Chat Agents or send an email to [email protected] with the updates/changes you require.
Please state your username in all communications. Customer support will let you know whether the name change is possible or not.
It is very important to check the personal information you provide during the registration process. You can find all the details in our Betway registration guide.
How to Change Date of Birth?
Once again changing the date of birth is a tricky affair at Betway. But the bookmaker can look into your query if you send them an email at [email protected] with all the official documents needed to confirm your date of birth.
The reason that changing personal details such as name and date of birth is very difficult is because Betway has to adhere to strict European gambling laws. The bookmaker is regulated by the Malta Gaming Authority which is very strict about providing correct details.
You can find more information on the bookmaker’s licences and regulations on the Betway trustworthiness page.
How to Change Username?
It is possible to change your username in Betway, but the steps depend on whether you can still remember your current username.
If you still have access to your username, you can login to your account and click on ‘my account’ on the right corner. In the menu that appears you can click ‘personal details’. Here you will be able to change your username to your personal phone number.
In case you don’t remember your username you can click the ‘forgotten login details’ button, after which you will receive an email that contains your username.
How to Change my Betway Password?
In case you lose your Betway password you can simply request to change it by clicking the ‘forgot password’ option on the login screen.
Here are the steps to create a new Betway password:
- Click on Forgot password. This takes you to the reset password page
- On that page, you can put in your mobile number and email address
- After that, ask for a password reset
- You'll get a reset code in your Inbox from the site. Put this code on the next password reset page
- Create a new password and confirm it. Remember, the password should be under ten characters
- Finally, tap the green Reset Password button
Your password has been successfully changed. From now on you should use your new password to login to your Betway account.
Changing other Information
In addition to changing personal details like we have mentioned above, it is also possible to change your settings related to responsible gaming.
These settings include a deposit limit, self exclusion and account limitations. If you want to know more about these measures that are there to protect you, you can have a look at our Betway responsible gaming page.