The company started its operations in 2012 and is based in Malta. It operates under the license of the Malta Gaming Authority, which is one of the better bodies in the world. It also has a license from the UK Gambling Commission to operate within the UK and that is certainly not easy to get.
The company is the principal sponsor of Reading FC, and the esports team Planet Odd. Read on for the full Casumo Review.
Casumo has a huge collection of casino games, over 1600 of them. Players can choose to play any of the more than 700 different slots, including video slots, or traditional games like blackjack roulette and baccarat. Indian players can enjoy a game of Teen Patti or Andar Bahar with a live dealer, or try their luck at variations like speed roulette or cricket baccarat. The website has a guide section, where new players can read the basics rules of the games before they get started.
One recent addition to the website is a live casino, powered by Evolution Gaming and NetEnt. The website has earned numerous awards over the years, with the most recent one being in the 2020 Industry Community Award for the Best Online Operator.
We find its clean interface and mobile-first design a massive plus and something that makes it a pleasure to use.
Deposits and withdrawals
Casumo allows deposits and withdrawals in a variety of ways, and all transactions are free and instant, except for withdrawal by Netbanking, which may take up to 5 days.
Deposits can be made using e-wallets like Skrill, Neteller, and ecoPayz, or by UPI methods like Google Pay, PhonePe, and Paytm. You can also use a prepaid AstroPay card, or a Visa card, or via Netbanking.
The addition of UPI adds a measure of convenience for Indian customers that is hard to match. Its acceptance shows that Casumo is very serious about the Indian market.
All financial transactions are protected by 128 bit SSL encryption, and are PCI compliant, ensuring the safety of your card details and money from any hacking attempts.
In addition to a welcome bonus, the website regularly rolls out weekly promotions for its players in the form of free spins, level up bonuses, and login bonuses.
The casino welcome bonus offers a bonus of ₹2000 on a deposit of ₹1000, while the VIP bonus offer gives a 100% matched bonus on deposits between ₹10,000 and ₹1,00,000. In addition to the bonus, players are eligible for a 10% cashback on the losses they make during the first week up to ₹ 10,000.
All bonuses and free spins are subject to minimum wagering requirements.
While Casumo has a decent collection of casino games and slots, in terms of sheer numbers, it does not match some of its competitors. Also, being a predominantly casino website, it’s online betting portfolio is still a work in progress and doesn’t offer much variety, in both, the number of sports as well as betting markets.
Customer support is one of the major weaknesses of Casumo. While most online gaming websites have a number of options for players to reach out to customer care, Casumo only allows for support via email, which may be time-consuming when compared to other options like live chat.
The website does have a FAQ section to address some of the commonest queries and problems.
Overall, Casumo is a decent website for those looking for online gambling. While not as exhaustive in the number of games, the website still has a decent bouquet. The dedicated apps for both Android as well as iOS ensure that players can catch up on their favorite games on the go.
The gist of the Casumo Review is this:
Its clean design, reputation, safety, and ease of use are its major advantages while the customer support and the number of betting markets on its betting platform can be improved.