If you run into any issues while betting on sports at Dafabet, you can reach out for assistance to the competent customer support team.
Regardless of the situation wherein you are facing a hurdle, the customer support team will find a way to solve your queries. Dafabet offers multiple channels to help resolve your query in the quickest turnaround time.
On this page, you can read about the different ways through which you can contact Dafabet customer support.
Available Customer Support Channels at Dafabet
If you are faced with an issue on the Dafabet website, you can contact the customer support professionals using one of the below mentioned mediums:
- Live chat
- Email: [email protected]
- Phone: 00080-0100-7166 (India)
- Social media
- Contact form
- FAQs
Each of these customer support channels may be useful in different scenarios. We will discuss the channels in more details below.
Live Chat: The live chat feature on the Dafabet website is arguably the quickest way to get an issue resolved. The service is available 24/7. Here, you can type out the query that you might have and someone at the other end will promptly provide you with a possible solution.
Email: Sending an email can be perfect, as you can be descriptive about the issue that you are facing. It is imperative to provide as many proofs as possible, including screenshots, to help the customer support executive understand the problem in depth.
Apart from having a common email ID in place for the customer support team, Dafabet also has a dedicated email ID for complaints: [email protected].
Phone: Owing to its reach in several countries around the world, Dafabet has phone numbers registered for different locations. If you are a resident of India, you can dial 00080-0100-7166 to speak to an expert. However, it is best advised to keep phone call as one of the last options or in case of an urgent assistance,, as you can usually find a solution through other alternate channels.
Social media: Dafabet is active on Facebook and you can request them for solutions by using the Messenger.
Contact form: On the βContact Usβ page of Dafabet, you can find the contact form, where you can fill out all the basic details, followed by a message comprising the issue you are facing and click on βSubmitβ. Once the professionals have a solution to your query, they will immediately revert.
FAQs: The FAQs section of the website comprises questions and answers about the most basic issues that a user might face while using their services. In case you feel the need to reach out to them, make sure that you skim through the FAQs section to find a potential answer to your issue before contacting them via one of the above mediums.
Alternatively you can also read through our detailed guides on various aspects of this online betting site. You can find step-by-step instructions for the most common questions regarding account registration, deposits, withdrawals and more.
Opening Hours of Dafabet Customer Support
With Dafabet, it is helpful knowing that one of their channels is available around-the-clock for assistance. You can access the live chat service either from their website or through the Dafabet app and get in touch with one of their knowledgeable representatives.
It is especially handy when you require urgent help, which may be due to a payment failure or inability to place a bet on a live game due to technical glitch. Regardless, through the chat service, you can expect a response to your query within minutes.
Response Times
Dafabet is committed to helping its members with their issues in the quickest time possible. Hence, they have made their chat service available 24/7 and you will usually receive a reply within 5 minutes.
A representative is always stationed to address urgent queries. For less urgent issues, you can send them an email and expect the response time to be under six hours, but it also depends on the time when you have sent the email. That duration gives them time to identify the most apt solution, helping them revert with an in-depth response.
A phone call is much quicker, but it is advisable to only use this channel for urgent assistance, for instance, during a live game.
Available Languages of Dafabet Customer Support
Although the main customer support language is English, you can expect customer support assistance in Hindi as well, which is a great advantage compared to other betting sites.
The bookmakerβs website itself is available in around 20 languages, including Hindi, Bengali, and Telugu. You can translate the website in one of these languages to read any instruction that you might feel is important, including the FAQs section where many basic questions are addressed.
You can learn how to change the language on our page about changing personal details at Dafabet.
