A common question amongst the users is – Why is my Bet365 account restricted? It isn't easy to pinpoint the exact reason why Bet365 may choose to restrict an account, and this is because you are not going to get any explanation without checking with customer service. In this article, we will see the different reasons your account may get restricted on Bet365 and what you can do if this happens to you.
Why is my Bet365 account restricted?
Here are some reasons that may lead to your Bet365 account getting restricted:
- KYC process being incomplete
- Responsible gambling algorithm is limiting the amount you can bet
- There are deposit/gambling limits on your account, and so you cannot bet more
- Account has been dormant for a very long time
- A complaint from the authorities
- Suspected illegal activity
- Misuse of bonuses
What to do when my Bet365 account gets restricted?
Let's try and understand what you can do when your account gets restricted.
The most common reason for accounts getting restricted is the Bet365 algorithm. This algorithm runs automatically and flags any accounts that it feels are betting more money than they can afford. The idea is to put automatic limits so that the users do not fall into a gambling habit.
Sometimes, however, this algorithm can target the wrong user accounts as well. If you believe this has happened to you, you can get in touch with the Bet365 Live Chat and try to find out why your account is restricted.
Similarly, for whatever reason your account may have been restricted, the best way out is always to contact the Bet365 customer support and clarify with them what the exact reason is. Most of the time, it's going to be one of the reasons listed above, and they will help you in getting the restriction removed after asking you a few questions about your account and your playing history and habits.
What happens in case we try something illegal or try and game the system?
Remember, if you are trying to game the system by using bonuses in an unfair manner or trying to earn money through arbitrage, you will not succeed. Don't even try. The customer service won't be able to help you in such cases. In fact, such practices will lead to a warning and then a ban from the platform.